All patients new and old will be allocated a named accountable GP. If you have a preference as to which GP you would like, we will do our best to accommodate this where ever possible.
Our surgery is committed to providing a safe and comfortable environment for our patients and staff. All patients are entitled to have a chaperone for any consultation, examination or procedure where they feel one is required. Please feel free to ask for one of our staff if you wish someone to be with you.
Zero Tolerance Policy:
You may be aware that the NHS launched a ‘zero tolerance campaign’ several years ago with regard to tackling violence and aggression in primary care settings.
Our surgery operates a zero tolerance policy, which means that under no circumstances will violence or abuse towards our staff be accepted from patients that are either registered or visiting the surgery.
NECS employed pharmacists / technicians
As part of our work to ensure your safety and the medication that you might take now or in the future, NECS employed pharmacists or technicians may access your records for the purpose of optimising medication. Please be assured that only practice authorised staff will do this work and that none of your details will ever be shared outside of the National Health Service.